It's all about connection.
Dedicated to staying in touch.

About Our Mass Notification Solutions

AlertFirst is a product of West Corporation, a company with over 20 years of communication technology expertise, knowledge, research and development.

The foundation of our business is using technology to make routine and urgent communications simple, fast and secure. We’ve grown to become one of the largest and most successful mass text or notification providers in the world, serving clients ranging from small businesses and organizations, to dozens of Fortune 500 companies. 

 

What We Do

We help clients send group phone calls, text and email messages, and Twitter and Facebook messages.  No matter how many people need to be contacted, 24/7/365, from anywhere - AlertFirst quickly gets the message out.

What Sets AlertFirst's Mass Messaging Services Apart

1.  Technology  AlertFirst runs on the largest and fastest communications platform in North America,  which is monitored 24/7/365 at our network operations center. We deliver your messages in a matter of minutes and have the capacity to deliver hundreds of thousands of messages per hour.

  • The platform operates through multiple, redundant servers
  • AlertFirst is highly secure
  • It is Geo-dispersed, protecting your communications against single points of failure

2.  Airtight Security  Client data is stored on a secure Oracle database. The data is accessible only by our database administration team via configured system privileges, and it is password protected. Your information is confidential and proprietary.

  • It is company policy never to divulge, re-sell or disclose customer data to outside agencies unless directed to do so by legal authority
  • The network sits behind a Cisco-based firewall and is inaccessible to unauthorized users

3.   Value – At pennies a message, AlertFirst offers the peace of mind knowing your message will quickly reach your audience.